We attach particular importance to safeguarding your personal data. Therefore, we process your data exclusively on the basis of the statutory provisions (General Data Protection Regulation, Telecommunications Act 2003). This data privacy information is provided to notify you of the most important aspects of data processing within the scope of our website.


You can reach us using the following contact details:

EWIV Eifel-Ardennen-Marketing
c/o Tourismusagentur Ostbelgien
Hauptstraße 54, B-4780 St. Vith

If you contact us by means of the form on the website or by email, the data you provide will be stored by us for three months in order to process your enquiry and in case there are any follow-up questions. This data will not be passed on to third parties without your consent.


As a matter of principle, you are entitled to information, correction, restriction, data portability, revocation and objection. If you believe that the processing of your data is in violation of the Data Protection Act or that your rights under the Data Protection Act have been infringed in any other manner, you may issue a complaint to the supervisory authority.


Where applicable, gathered data is shared with external data processing companies commissioned by us to process the data in conformity with the law. Only data required for processing shall be passed on and said data will be deleted by the data processing company after completion of the processing.


  •     Hosting providers, incl. providers of content delivery networks
  •     Email and mailing list providers
  •     Payment service providers
  •     Social networks
  •     Web analytics services
  •     Map provider
  •     Video hosting services


Opt-in or opt-out is handled centrally by us and is explained in more detail below.


All enquiries addressed to our website are also logged by the hosting provider (server logs); this is necessary to ensure the trouble-free operation of the site. The following data is stored for a period of 3 months:


  •     Your public IP address
  •     Date and time
  •     The URLs accessed on this page
  •     Browser type and version as well as the type and version of your operating system (“User Agent”)
  •     Referrer (the website from which this page was accessed)


This data will not be passed on to external companies and is only evaluated for internal purposes; if need be, it will be passed on to the competent authorities for the purpose of prosecution.


Our website uses so-called cookies. These are small text files which can be placed on your computer by your browser. They do not cause any harm.


We use cookies for the user-friendly design of our on-line offer and they are required to enable the use of specific functions in the first place. Some cookies remain stored on your computer until you delete them. They enable us to recognise your browser when you next visit our website.


If you do not want this, you can set your browser so that you are informed about the setting of cookies and that you only allow this to happen in individual cases.


If cookies are deactivated, this can result in the functionality of our website being restricted.


Our website uses functions of the web analytics service “Google Analytics” of the company Google Inc. (1600 Amphitheatre Parkway Mountain View, CA 94043, USA). Cookies are used to enable the use of the website by its users to be analysed. The information generated in this way is transmitted to the server of the provider and stored there.


You can prevent this by setting your browser so that no cookies are saved or refuse your consent in the cookie notice. In addition, a general opt-out is possible via a browser plug-in:



Your IP address is recorded but immediately anonymised (e.g. by deleting the last 8 bits). By doing so, only a rough localisation is possible.


Data processing is carried out on the basis of the statutory provisions of Section 96 subsection (3) of the Telecommunications Act and of Article 6, paragraph 1a (consent) and/or f (justified interest) of the GDPR.


Our concern within the meaning of the GDPR (justified interest) is to enhance our online offer and our website. Since the privacy of our users is important to us, user data is pseudonymised.


Further details on terms and conditions of use and data protection at Google can be found at http://www.google.com/analytics/terms/de.html and https://support.google.com/analytics/answer/6004245?hl=de


We use the map service “Google Maps” of the company Google Inc. (1600 Amphitheatre Parkway Mountain View, CA 94043, USA) for the provision of map data. Cookies containing user settings and data are used for this purpose. You can prevent this by deactivating cookies in your browser.


Further details on terms and conditions of use and data protection at Google can be found at http://www.google.de/intl/de/policies/terms/regional.html and https://www.google.com/intl/de_de/help/terms_maps.html

Durch die weitere Nutzung der Seite stimmen Sie der Verwendung von Cookies zu. Näheres finden Sie in den Datenschutzbestimmungen
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